Better Health for Students. Your All New 2024-2025 Greenshield Coverage.
General Information
UTSC undergraduate students, who are enrolled in a minimum of 3 full courses in either the Fall or Winter session and have been assessed their sessional Scarborough Campus Students Union(SCSU) fees, are automatically enrolled in the SCSU Extended Health & Dental Plan. Co-op Work Term Students make sure you only opt-in for the time you go on your work term and are taking 0 classes at the time. If you are taking classes during a semester, you will be assessed for that semester either by SCSU standards (Full-time course load) or APUS standards (Part-time course load).
The SCSU Health & Dental Plan was designed to provide full-time undergraduate students at UTSC with extended coverage for medical and dental services, including but not limited to expenses not covered by basic provincial health coverage such as prescription drugs, dental visits and eye exams.
To determine whether you have been assessed sessional SCSU society fees (Ex. “SCSU Health FT / SCSU Dental”) FT as part of your overall compulsory non-academic fees, check your Financial Account on Acorn:
Important Dates You Must Know.
The Blackout Period:
This period applies to incoming new students who were not registered under this SCSU plan in the previous session. During this period, the student will not be able to access the benefit coverage and submit claims for their services. Any Extended Health and Dental Services received during the blackout period can be submitted for claims after The Blackout Period, as long as the student remains a student at UTSC. The blackout period ends shortly after the Deadline to drop courses without academic penalty and have them removed from Transcript each semester.
Fall Blackout Period: September 1st to November 30th
Winter Blackout Period: January 1st to March 31st
Fall Opt-In Period: September 1st - September 30th
Winter Opt-In Period: January 1st to January 31st
Fall Opt-Out Period: September 1st - September 30th
Winter Opt-Out Period: January 1st to January 31st
Opting-in:
The Scarborough Campus Students’ Union full time students benefits plans are supplemental coverage to basic Medicare, providing coverage for medical expenses not covered by provincial Medicare, such as prescription drugs, dental care, vision and travel. The benefits provided to full time students can be extended to dependents such as a spouse(including same sex or common law partner and/or children, All dependent children must be under the age of 21, unless in a post-secondary school in full time studies then up to age 25. Students going on their co-op work term as well as Part-time students who are registered with Accessibility Services are also eligible for an opt-in.
Opting-Out:
UTSC undergraduate students who have alternative comparable Extended Health and Dental Coverage have the option to opt-out of the SCSU Extended Health and Dental. The Student must provide proof of comparable coverage for both health and dental plan in one application to opt-out of the SCSU Extended Health & Dental. The Opt-out application must be completed on the correct website and within the student’s first eligible opt-out period in order for the application to be reviewed. If you opt-ed out in the Fall, you do not have to do this again in the Winter semester. Opt-ing out in the Winter is for Students incoming in the Winter semester ONLY.
Health & Dental Coverage FAQs
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Click here to view the instructions on how to register a GSC Everywhere account. If you are affected by the Blackout Period, you will not be able to create an account just yet and as a result you must wait until the period has passed.
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At the very top of this page, there is a detailed PDF linked to explain what processes are covered by your Extended Health and Dental plan. Alternatively, you can log on to Greenshield’s website and view your dashboard for what is covered and what is not covered. This allows you to also simulate your claim so you know what you’re getting into before you actually schedule and attend your appointment.
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To access plan benefits, you must use your insurance policy ID number by providing it to medical professionals directly or when submitting claims to Green Shield Canada, our insurance provider. This number is SCU(9 or 10 digit student number)-00. For example, if your student number was 123456789, your insurance policy number is SCU123456789-00. Click here to watch a video on how to submit a claim.
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For full-time students enrolled in 3 or more courses in the Fall semester, you are covered from September 1st to December 31. For full-time students enrolled in 3 or more courses in the Winter semester, you are covered from January 1st to August 31. For students enrolled in Summer courses, we do not charge you for insurance for this semester and therefore, you are not covered for insurance unless you had been enrolled in the preceding Winter semester.
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After the opt-out period concludes, applicants receive a confirmation number from Greenshield and are reviewed. Please ensure to check your inbox consistently during the opt-out period time as Greenshield will sometimes request for additional information regarding your opt-out. Successful applicants will be contacted at the end of each semester via e-mail from the SCSU once the reimbursement is available.
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If you have missed claiming your reimbursement during the reimbursement period, you must wait until the next available reimbursement period and you will be able to collect the missing payment on top of the newly issued one. This is only valid for the school year you had missed the payment on.
For example, if you missed claiming Fall 2023's payment, your next and last chance will be Winter 2024s. You cannot claim missed years before this point.
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If you are having any trouble with using the Greenshield Canada’s website, please contact them through their means of communication. Visit https://www.greenshield.ca/en-ca/about/contact-us for more details.
You can also reach their customer service line by dialing 1-888-525-7587 from Monday to Friday, 8:30am EST to 8:30pm EST.
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Please note that SCSU’s Extended Health and Dental coverage is NOT a substitute for OHIP and UHIP, it is a supplementary plan that is treated like an add-on. Through the extended health and dental you will be able to address common health needs such as Eye Care and Dental Work. If you have any questions in regards to UHIP, Click here.